I could almost touch my goal – mastectomy with immediate reconstruction.
I was crawling. Slowly. To. Surgery.
Except for the red Brick Wall in my way. Looming. Omigod. What the hell is this doing here at this late stage? I scanned it. Its mortar seemed well set. There were no small ledges to jam toe edges on. No holes through which to force fingers. No open doorway. Not even a ditch to dig under. Damn. It was high, too.
Who knew when this woman, the plastic surgeon’s assistant, had become so inpenetrable? She was wound tighter than a Swiss watch. Curt. Crisp. Concise. Cutting. She seemed to be missing more of those critical ‘C’ health care words. Like, Compassionate. And Caring.
I’d called to check on the amount of time I had with the plastic surgeon in our first meeting. Her answer was good enough. “You’ll have all the time you need.” But the tone? It said, “You’ll take my whole effing day off course.” You could tell she lived in a very stretched world and it had worn her thin. Big time.
At first I thought I could stickhandle her. Pour out the usual charm. Win her over. Thank her to death. Crack her veneer with my wit.
No such luck.
Rock Star had inquired of the plastic surgeon when I might get a surgery date. He advised her it would be November 13, a little over five weeks away. Frigging time is ticking.
Turns out Rock Star had another patient already scheduled for a DIEP flap on October 30. This patient was post-mastectomy – meaning her cancer had been removed some time earlier (like, 18 months or more). Her surgery was now classified as elective – you know, nice, but not necessary. I wonder how long she’s waited for this date? I felt a twinge. I was about to muck up her schedule and she couldn’t do a thing about it.
The result? Rock Star called Brick Wall and advised her to change our two dates. I would have surgery on October 30, the other woman on November 13.
Rock Star called me at home that evening on her own time to walk me through the options again. Just a mastectomy? Mastectomy with immediate reconstruction? One breast? Two? If I opted for just the mastectomy, I would be thrown on the two-year wait list. (“Although, if you are missing one breast and not two, they seem to have more sympathy for getting you back in.”) At the end of that hour, I was second-guessing myself. Frozen in indecision.
Rock Star’s assessment of my cancer helped. She said it seemed to have been a slower growth type.
“Knowing what I know about you through our discussions,” she said, “I would not shoot myself in the foot for the sake of a few weeks and give up this opportunity for reconstruction the same day.” A pause. “Unless, of course, your gut is telling you to get back on the table right away. If it is, we listen to that.”
I became very still and mentally went inside myself, to the core. There is a simple process my pastor friend taught me when making decisions – particularly when making difficult ones. “Close your eyes,” she’d instruct, “and imagine the decision you are making. How do you feel inside? One of those decisions brings peace. One does not.” At that moment I knew deep within that waiting for the mastectomy with reconstruction the same day was the right decision.
I began aligning the home front for the massive surgery ahead of me.
About a week before my date, late on a Friday, it occurred to me that I hadn’t heard a ‘peep’ from the hospital. Aren’t I supposed to go through some kind of pre-surgery stuff? My PR training kicked in (again) and I left a voice message with Brick Wall to advise her I was missing information while confirming the October 30 date.
The following Monday, Brick Wall left a very brisk message.
“Your surgery date has been moved to November 13. Your surgeon did not call me back when she received the paperwork, so I booked that date with someone else.” Pardon me? Excuse me? My surgeon had a direct conversation with you about switching the dates of her own two patients and because she didn’t call back when you sent paperwork confirming what you had already agreed to – you just moved on? A most serious tra-la-la if I had ever seen one.
Worse, the woman who lost her October 30 date to me, got drop-kicked to the very end of November. A completely new person was slotted into October 30.
Brick Wall, in my assessment at that moment, had totally lost respect for who the real bosses were – the surgeons. Whether they were any good or not was, to me, irrelevant. She had lost whatever regard she might have had for their positional leadership – and it was affecting patients’ lives in the worst possible way. She was messing with our minds at one of the most stressful times of our lives.
Then and there, I decided I had to cut her some slack. She was drowning in her job. The tsunami of work, paper, patients, cutbacks, perhaps the surgeon she served, had completely overwhelmed her. She was so angry she could slice you in two with her eyes – and I had never seen her.
Cutting her some slack was a little easier than you might expect. I was rather relieved that the date was pushed off. Hallowe’en was coming and my nine-year-old had been bummed that I wouldn’t be around to help out with her costume. This delay gave me two more weeks to finish the Christmas shopping. Enjoy the weather. Tra-La-La!
Husband, on the other hand, was not so okay. Cancer and time were playing head games with him. His concern startled me. I am such a denial queen. So, at his urging, I called the Rocket and played my trump card.
A word.
“Rocket,” I said into his voice mailbox, “it’s me, Kelly. I need help. My surgery date was randomly bumped another two weeks. We’re worried the next surgery date might be moved the same way. Can you call the plastic surgeon and make sure this doesn’t happen again in two weeks?” And then, I used it. “Will you be my champion?”
Champion. Best frigging word in the whole world. Who wants a hospital navigator who can point you without influence if you can have someone on his white horse ride in and defend you? Champion. A word that calls to the core of our innate greatness to help one another – especially in times of need.
The Rocket rose to the occasion.
And I protected my waning emotional resources for the next time I would have to encounter Brick Wall to ensure my date didn’t slip again.